“Disruptive innovation” is a popular term being thrown out in many circles these days. The steel industry, the globalization of law, the shift from manufacturing to service based industries, are just a few examples where changes in technology have forced changes in the way that business is conducted and where traditional models no longer […]

Why do so many people complain about attorneys? Is it possible that, in an attempt to convince a client that you are an excellent attorney that you over promised? Anyone working in the legal system knows that unpredictability is not the exception, it is the rule. Yet, clients hate uncertainty and try their best to get […]

A True Story  Credit Where Credit Due There is always an easy solution to every human problem – neat, plausible, and wrong. -H.L. Mencken While waiting for my case to be called in court, the judge called the next case. An attorney with his client at counsel table informed the judge that they were seeking […]

Judge a man by his questions rather than his answers. – Voltaire As a legal educator and observer with a marketing background, I believe many new graduates fail to understand the significance of relationship building. More and more we see proponents of the use of technology for success in practice. You will find article after article […]