A True Story  Credit Where Credit Due There is always an easy solution to every human problem – neat, plausible, and wrong. -H.L. Mencken While waiting for my case to be called in court, the judge called the next case. An attorney with his client at counsel table informed the judge that they were seeking […]

Judge a man by his questions rather than his answers. – Voltaire As a legal educator and observer with a marketing background, I believe many new graduates fail to understand the significance of relationship building. More and more we see proponents of the use of technology for success in practice. You will find article after article […]

Think about it, would you purchase a car from someone who would have nothing to do with it after you left the lot? They would sell you the car and say, “we can’t help you after you leave the lot regarding the maintenance or service of the car. And we won’t carry any parts either. […]

Running your business, be careful that the cost savings you experience may move you rapidly to cost-efficient mediocrity. Within the context of many organizations, decisions from the top can move an organization toward a more “efficient” business model that is “mean and lean”. Yet they undermine the fundamental service aspect of the business so that […]